IT outsourcing has become extremely popular all around the globe as businesses seek ways to cut operational costs and find reliable IT solutions for an appropriate price. Basically, IT outsourcing is all about delegating duties and processes to a vendor who will take care of them by providing technical solutions, its own staff, facilities, and expertise. It is essentially important in today’s digital world where business can’t operate efficiently without digitalization.
IT outsourcing is mostly popular in the bigger markets of Western Europe and Northern America, where companies face an issue of extremely high labor costs when it comes to setting up and running their own IT departments or other units that rely on digital solutions. Therefore, such companies start to look for partners overseas, where prices are lower while the professionalism and expertise of the staff remains the same. Thus, IT outsourcing Poland is a popular search request among Western companies — but why? That’s what we are going to discover today.
IT outsourcing: What does it mean?
Before we will start to learn what IT outsourcing services in Poland can offer for your business, let’s define the terms. First of all, what IT outsourcing is and how it can be beneficial for your business.
The idea of IT outsourcing is quite simple: you look for a third-party service and solutions provider who takes care of all your IT process needs instead of hiring specialists for in-house jobs and building your own facilities and units. Firstly, it’s cheaper — and we explained why above. This is the main reason why most IT outsourcers are located in developing countries, including Eastern Europe, India and some other countries. As to come back to our main topic, the reason IT outsourcing market in Poland is growing is simple: This country is fastly developing in terms of overall economy and infrastructure, it has powerful education that generates strong specialists, and it also is the main destination for relocating IT specialists from Ukraine and Belarus which also have many skillful and experienced specialists in IT.
Therefore, you can easily rely on Polish IT outsourcers — especially if we take into account that there are plenty of them, including large international companies which have proven their expertise, reliability and professionalism in hundreds of projects made with world’s biggest companies from all the niches you can imagine.
What can you delegate to your IT partner?
First of all, let’s define three main types of IT outsourcing — onshore, offshore and nearshore.
- Onshore outsourcing. In general, this type of IT outsourcing refers to finding an outsourcer from your country — where your company is located — or even from the same city or region, which offers advantages in terms of better communication.
- Offshore outsourcing. This type of outsourcing means that your outsourcing partner is located in the country that is far away from yours and has no borders with the country where your business operates.
- Nearshore outsourcing. This type of IT outsourcing means that you find a partner in a country that shares borders with the country of origin of your business.
Now let’s look more precisely at what IT processes you can outsource and which IT needs of your company can be covered by outsourcers. There are three main IT outsourcing models, which totally cover all the possible IT processes you would have needed to delegate to a third-party company.
- Project based outsourcing. You hire a team for developing a project which is already planned, has a written and approved strategy and business plan. The project manager comes with the team and represents the outsourcer.This also means that the full responsibility for successful project development lies on the chest of the IT outsourcing team you hired. This perfectly works for development of new digital solutions for your in-house team, such as ERP or CRM systems, accounting programs, or specific IT processes, including cybersecurity or automation.
- Dedicated team outsourcing. This type of IT outsourcing has many similarities to share with project based outsourcing, yet it isn’t the same. The main reason for that is that in the case of hiring a dedicated team, you do no planning or strategy development. The project is planned, analyzed and developed from scratch with no involvement of your in-house staff excluding your lawyers and executives who process negotiations and approve (or not) key things that relate to the project itself. This model perfectly suits startups, difficult long-term projects, such as total digitalization of complex processes in niches like manufacturing or finance, and so on.
- Outstaffing. This model works perfectly for those companies which have their digital solutions all set, but they may require some certain specialists in thin niches or for specific processes. For instance, you may have a ready-to-go contact center infrastructure to run your customer service department, but you have no supervisors and operators. This is where outstaffing becomes necessary: you can just hire needed specialists with a proven expertise and don’t bother with finding them on a job market.
Read Also: IT Support Services for Reliable Technology Solutions
Which Polish IT outsourcing companies are the most reliable?
We know you awaited for this paragraph to be here. Here is why: we understand that choosing an IT outsourcing partner is a very important process, and we don’t want you to be disappointed. So we made a little shortlist of companies you would like to work with.
- N-iX — a big enterprise that offers such services as IT staff augmentation, development of customer software solutions, cloud migration, AI service consulting, and so on. This company has over 2000 specialists in staff and works with even Fortune 500 companies.
- Scalo — a Polish company from Wroclaw which focuses on services such as IT outstaffing, custom software development and project management. The company has many successful cases with different types of businesses.
- Software Mind — a company that works with big data consulting, cloud consulting and SI, enterprise app modernization and integration, and, surely, custom software development.
Conclusion
As you can see, Polish IT outsourcing market is well-developed and promising when it comes to quality and price. Be ready to take your part of responsibility and decide which processes you want to outsource and for how long. When you have a big picture and clear understanding, you will be ready for the final step — choosing a vendor. Check reviews, discuss terms, time frames and price and then decide carefully — that’s the recipe of the success.
